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rick321
08-24-2010, 06:55 AM
This is the 4th time in about 10 years that an unauthorized bill was added to my Verizon phone bill. I was charged $20.98 a month for 2 premium texting services that I didn’t order. Verizon said they can only take the last 4 months off and can stop the future bills but they had no advice on how to stop this type of theft and there is nothing I can do about the months before the 4 months. Is there a government agency that handles this type of theft or is this something that I should get use to? Thanks Rick

Eagle
08-24-2010, 04:04 PM
You may want to file a complaint with the NJ BPU. Take a look here: http://www.bpu.state.nj.us/bpu/assistance/complaints/

rick321
08-25-2010, 07:57 AM
Thanks for your help; I'll try that.